Exchanges and Returns:

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Exchanging or returning an item couldn’t be easier. You have 10 days from receiving your order to:

 

• Fill out the form below to request a Return. Complete the form in its entirety. We will review your request and we will respond to your request as soon as possible. If your request involves damaged goods, please be prepared to provide us with pictures of the damage. These pictures can be sent to mary@lagalleriatustin.com 

 

Upon Approval of your request, you will be required to cover the cost of shipping your item back to us. 

 

Return Item Conditions: All products must be returned in a new and unused state, in perfect condition, with all protective materials in place and designer tags attached to the item. This includes all packaging, dust bags, and jewelry bags. We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way. You will be informed if your return is not accepted, and you may choose to have the products sent back to you at your own expense.

 

Final Sale Items: All clearance styles are considered FINAL SALE and cannot be returned or exchanged. Shapewear, undergarments, jewelry, handbags, and clearance items are FINAL SALE and cannot be returned or exchanged.

 

Free In-Store Return: Returns of full-priced merchandise in its original condition with all tags still attached are accepted at our Tustin, California, location.

 

International Shipping & Returns: Shipping, Duties, & Taxes will be calculated at checkout and are the responsibility of the customer. Please note that the price quoted is guaranteed; there will be no additional duties or taxes collected once you receive your item. At this time, we do not offer returns on International orders. All International orders are final sale.